Extenway Solutions Inc. is a trusted provider of Interactive TV and Guest-Media Solutions to the Hospitality industry. Extenway enables luxury hospitality firms to transform their guestroom TV into an elegant, interactive and profitable asset. In addition to premium entertainment, Extenway solutions allow hospitality organizations to intelligently manage and coordinate all in-room guest interactions and communications, as well as deliver actionable guest insight to empower key service and marketing initiatives. Extenway enables luxury hoteliers to build satisfaction, one guest at a time.   Benefits HD and Digital content ensuring an outstanding entertainment experience   Increased revenue potential from guest purchases Property-defined messaging and images to ensure differentiation and brand focus Flexible solution able to integrate multiple technologies and address a number of guest needs Green-enabled system making it possible to engage in new environmental practices and messaging Reliable support and remote system monitoring provided by our 24/7 network operations center

Delivering "Customer Satisfaction" used to be enough in the hospitality industry. However, in today's fast-paced world of evolving customer expectations, emerging technologies, as well as the number of destinations they have to choose from, the new goal for hoteliers is to deliver an unforgettable guest experience. Extenway's Interactive TV and Guest-Media Solutions give hotel guests what they want, when they want it. We help our clients manage the transition from "Customer Satisfaction" to "Customer Delight" Highlights Personalized welcome Video on Demand Digital & HD Content DVD player iPOD/MP3 Ready Virtual Boutique Videoconferencing In-room Business Center High-speed Internet Video Games World Music Room Environment Controls Express Check-Out Guest Folio Scheduling Green Enabled

 

Televisions have rapidly become the centerpiece of hotel rooms and the main source of entertainment, information and communications. Extenway understands this and the role that it can play in enhancing the relationship between guests and hoteliers. Our digital solutions are modular and flexible, since each of our hospitality customers want services designed specifially for their property, their brand and their guest. Working in close partnership with our customers, we offer an advanced platform which empowers all of your Entertainment, Marketing and Service initiatives.   Highlights Property-specific Branding Corporate Messaging Personalized colors & logos Marketing Campaigns Events Profiling Guest Surveys Loyalty Enrollment Sales Data Management Console Customized Reporting Usage Data Maintenance Data House Keeping Management 3rd Party Application Interface

Extenway’s IP-over-Ethernet technology platform delivers a secure, scalable, end-to-end network that enables the delivery of a wide variety of digital entertainment and data services through the guestroom television. Besides supporting an IP infrastructure, our platform enables a dynamic and interactive one-on-one relationship with guests. Our system is divided into three major components; the Network Operations Center which is centrally hosted and managed by Extenway, the Hotel Media Center which is located within the IT center of the hotel, and the in-room hardware components typically consisting of a set-top box, wireless keyboard and remote control. In addition to Extenway’s proprietary technology and services, our experienced team of engineers and IT veterans are constantly developing new ways to integrate third-party products and applications into the room, reviewing the industry’s latest media devices and researching innovative new software solutions. The result is a constantly evolving solution suite that ensures our customers receive the very latest in in-room hospitality technology.
Highlights Flexible and scalable solution Configurable user interface which represents your corporate messaging and branding Comprehensive content and services Reliable and efficient content distribution Experienced service and support from our 24x7 Network Operations Center