Customer Support

Delivering outstanding service is essential to Extenway. Good relationships take years to build and we are cognizant that the success of our customers is the main driver of our own success.

To-date, we are pleased to say that our customers are highly satisfied with the reliability, service, and dialogue they have with Extenway staff and the dependability of our solutions.

Our support offering includes:

	24/7/365 technical service hotline
	Support in English and French, with several others being planned
	Network operations centre supporting hotline enquiries
	Dedicated engineers to providing local service in the field
	Daily online remote system interrogation, diagnosis and repair
	Regularly scheduled preventative maintenance of each installed system